Training in Cooperative Marketing and Customer Care

Topics:

- Concept and importance of marketing
- Product & service strategy
- Communicating the product
- Distribution strategy
- Segmentation
- Positioning
- Customer Care & Service
- Stages in Customer Service
- Case Study

Course Objective:

To reinforce the marketing techniques & skills of entrepreneurs and enabling them to ensure maximum customer satisfaction

Course Duration:

3 Half Days

Target Group:

Co-operative Directors / Members, Entrepreneurs

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